H & N Custom Homes exemplifies a customer-centered philosophy, focusing on the unique needs and desires of each and every client. From the very first meeting to completion of your dream project, our goal is to exceed your expectations by delivering a quality product, on time and within your budget.
The process begins with a consultation to discuss your goals, vision, and budget. If the scope of work is well defined, a rough estimate will be generated to make sure cost match expectations.
At the conclusion of the design phase, the architectural plans are sent to engineering (if required) for structural drawings. Once complete, the permit ready plans are distributed to our trade partners for bidding.
Once bids are received, a formal proposal is produced. Often there are areas of the project that are not fully defined or require clients to make product selections. In these instances, a dollar allowance is reflected in the proposal so that owners have a complete picture of anticipated costs to avoid miscommunication and/or unexpected expenses.
If the scope of work is simple and well defined, in most cases a formal proposal can be produced and the process moves directly on to Contract Documents.
With more complex projects (including custom homes), a design agreement is required/recommended. With a design agreement in place, we work hand in hand with you and a design person to make sure the scope of work matches your desired budget.
Once the scope of work for a project has been determined, preliminary floor plans and schematic drawings are created, taking into account any mechanical and/or structural modifications, as well as city planning requirements and restrictions, when applicable. This process continues with your feedback and input until you are fully satisfied and sign-off on the design.
Upon acceptance of the proposal, a Construction Contract is prepared and signed, defining the terms of the agreement and a schedule of the progress payments.
EXCEED YOUR EXPECTATIONS BY DELIVERING A QUALITY PRODUCT
Keeping you in touch with every aspect of your custom home, remodeling or commercial project is as important to us as it is to you! In fact, we think that it’s so essential, that we have an online tool to enhance communications where all pertinent information regarding your specific project – selections, schedule, plans, changes, costs, etc. – is conveniently located! This easy-to-use-system helps you keep track of everything and anything related to your project and is accessible 24/7.
If computers aren’t your thing, that’s no problem! Our dedicated team is available to guide you through the building process each step of the way! From the initial meeting to project completion, we are at your disposal!
Once all construction permits are procured, our project manager and skilled construction team diligently work together to deliver a pleasurable building process and quality end product. To ensure that our high standards are maintained, H & N Custom Homes uses only licensed, insured craftsmen that have proven experience.
The H & N Custom Homes team is committed to delivering top quality workmanship and installation through our on-the-job supervision. We understand the importance of completing your custom home, remodeling or commercial project in a timely manner and work hard to adhere to the established schedule. Upon completion of your project, you can rest assured that punch-list items will be resolved effectively and efficiently, as well as any open issues or concerns.